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The
Affordable Weaver Consumer Protection Policy:
Here
are 6 critical characteristics to demand on your next painting
project...
These Quality Standards form the basis of our consumer protection policy and
Affordable Weaver Painting complies (In Writing) with all of these quality
standards on every painting project.
1)
Finishing The Job “On-Time”:
Do you want your paint job completed quickly with a high level of quality?
Most people do. But, some contractors book as many jobs as possible – then,
push back or postpone start dates. Worse yet, they may start your job and then
leave for days while they “start” other jobs, tying up as many
prospects as possible.
WE
DON’T OVERBOOK and our quality power team professionals
focus on only your job until it’s completed.
Average
time to paint a standard 3 to 4 bedroom home:
Us—2.1 days; Them—5.4
days.
2) Complete Honesty and Top Quality:
Beware of the contractor who tells you what you want to hear – low cost,
quality paint, complete pre-paint preparation, finish on-time – but,
won’t put ALL the specifics in writing or guarantee it.
We
put it in writing: From bid… to prep work… to materials… to
on-time completion… Yes! we specify exactly what we will do and what
paint and other materials will be used for YOUR job. You’ll enjoy it now and for years! We guarantee the job will be done
right or we’ll fix it – no hassles!
The Affordable Weaver Motto:
Always Strive To Be #1 in Quality & Attention to Details…
3) Professional Customer Service:
Weirdos, lunatics and losers… that’s who some painting
contractors put on your job.
We have another staffing approach… hiring professionals that demonstrate
courtesy, professionalism and respect for you and your property. No smoking,
no loud music, no foul language, no dirty feet and everything is covered and
protected. From the response to your first phone call… to the respect our crew shows
you and your property… to immediate access to your personal job supervisor…
We give you the prompt, courteous,
professional
service you expect and deserve.
4) Keeping Within Budget:
Your painting contractor should help you understand what to
look for and what to expect before, during and after your painting
project.
Some will gloss over the details and give you a low bid, just to get
the job and then SURPRISE you with all the EXTRAS you need after they
get started.
We
realize that you have a finite budget and a low tolerance for
surprises, so we work with you to understand your needs,
desires and expectations.
We conduct a thorough pre-project analysis and work hard to lay out
all the options BEFORE you sign the contract.
Some pre-paint surface prep work is absolutely necessary to
ensure a good job – some
is optional.
We lay out your choices for prep work as well as special finishes
and paints, too.
So, when you book a job with us, you know exactly what will be done
and how much it will cost.
You
make the decisions AND unless you request a change,
the price quoted will be the price billed.
5) Painting Expertise:
Does you painting contractor have the expertise and integrity
to let you know exactly what is needed and what you can expect?
Or, are you
told what
they
think you want to hear? If your home was painted last year or 20 years
ago, we give it to you straight.
Whether
it’s knowing that a new coat of semi-gloss
won’t stick to your current semi-gloss coat without a primer or giving
you the latest faux paint look, we have the expertise. Why? Because we are
constantly monitoring new developments in style, paint and techniques. Our
crews have years of experience, but keep “going to school” so you
can don’t have to give them “on-the-job” training.
So, whether you’re interested in a standard job to refresh your home
or want the faux wallpaper or textured stone look or need extensive surface
preparation, we can and do deliver the quality and value you’re looking
for.
6) Customer Protection:
Yes! You bet we’re bonded and insured – real replacement cost insurance – and
we have a perfect record with the Better Business Bureau.
Referrals? Absolutely! And, not a list of friends and familty,
but a comprehensive list of past customers so you can pick
and chose
who you
call. We’re
glad to have you call. You see, 98% of our clients are satisfied to very satisfied.
How do we know? Well that’s easy. We follow-up after the job with a customer
satisfaction call. What about the 2% that weren’t initially satisfied?
We find out why and make it right because that’s our guarantee.
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